The Commissioner’s Terms of Reference have been updated
See the Commissioner’s updated Terms of Reference
The Commissioner is an independent role appointed by the Australian Government, reporting to the Minister for Energy and Emissions Reduction. The Commissioner’s role is to receive and refer complaints from concerned community residents about wind farms, large-scale solar, energy storage facilities and new major transmission projects as well as promote best practices for industry and government to adopt in regard to the planning and operation of these projects. The Commissioner will also provide greater transparency on information related to proposed and operating wind farms, large-scale solar farms, energy storage facilities and new major transmission projects.
On 26 March 2021, the Minister for Energy and Emissions Reduction announced that the Commissioner’s title has been changed from the National Wind Farm Commissioner to the Australian Energy Infrastructure Commissioner, to reflect the Commissioner’s updated role.
If you would like to contact the Office of the Australian Energy Infrastructure Commissioner please use the contact information below:
Email
nwfc [at] nwfc.gov.au
Mail
Australian Energy Infrastructure Commissioner
PO Box 24434
Melbourne VIC 3001
Telephone
1800 656 395
Before making a complaint to the Commissioner, you should try to resolve the matter with the other party. If you wish to proceed with making a complaint to the Office of the Australian Energy Infrastructure Commissioner you can write to us or email us.
Find out more about the Australian Energy Infrastructure Commissioner >
See the Commissioner’s updated Terms of Reference
Changes to the regulation of wind farm noise: open until 28 February 2021