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About us

About the Commissioner

Andrew Dyer

Andrew commenced in the role of National Wind Farm Commissioner in November 2015. The role and name of the Commissioner was changed to the Australian Energy Infrastructure Commissioner on 26 March 2021.

He is an experienced executive, chairman and company director. Andrew serves on a number of boards and is also a Professorial Fellow at Monash University.

Previous board roles include Chairman of the Telecommunications Industry Ombudsman Council and serving on the boards of the Transport Accident Commission, Grampians Water and the East Grampians Health Service.

Andrew’s professional career includes executive and operational roles in the utilities, telecommunications, information technology and professional services industries, primarily in Australia and North America. He was also the Victorian Government Commissioner to the Americas, based in San Francisco.

A former McKinsey & Co. consultant, Andrew holds a Bachelor of Engineering with first class honours from Monash University and an MBA from Georgetown University in Washington DC. He is a member of the Australian Institute of Company Directors.

What we do

The Commissioner’s role is guided by the updated Terms of Reference issued by the Minister for Energy and Emissions Reduction in March 2021.The Office of the National Wind Farm Commissioner helps community members address their concerns about wind farms, large-scale solar farms, energy storage facilities and new major transmission projects. The Office also identifies and promotes best practices for the wind industry, working with stakeholders from all levels of government, industry and the community.

The Office performs the following roles:

  • facilitating the referral and resolution of complaints received from concerned residents about proposed or operating wind farms, large-scale solar farms (5 MW or more), energy storage facilities such as large-scale batteries (1 MW or more) and new major transmission projects.
  • providing greater transparency on information related to wind farms, large-scale solar farms, energy storage facilities and new major transmission projects in Australia; and
  • identifying and promoting best practices related to the planning, development and operation of energy projects, including standards and compliance, complaint handling procedures and community engagement.

The Commissioner also draws on the work of the Independent Scientific Committee on Wind Turbines

On 26 March 2021, the Minister for Energy and Emissions Reduction announced that the Commissioner’s title would be changed from the National Wind Farm Commissioner to the Australian Energy Infrastructure Commissioner, to reflect the Commissioner’s expanded role.

Australian Energy Infrastructure Commissioner Terms of Reference 2018-21 (revised)

The role of the National Wind Farm Commissioner will now be known as the Australian Energy Infrastructure Commissioner. The Government has also agreed to expand the role to include new major transmission projects.

The Commissioner will work collaboratively with all levels of government, scientists, experts, industry and the community to resolve complaints from community members about proposed and operational wind farms, large scale solar farms (5 MW or more), storage facilities, such as large scale batteries (1 MW or more) and new major transmission projects.

The Commissioner will refer complaints about wind farms, large scale solar farms, storage facilities and new major transmission projects to relevant authorities and help ensure that they are properly addressed.

The Commissioner will lead efforts to promote best practices, information availability, and provide a central, trusted source for dissemination of information.

The Commissioner, supported by the Australian Government Department of Industry, Science, Energy and Resources will report to the Minister for Energy and Emissions Reduction and provide an Annual Report to the Australian Parliament on delivering against these Terms of Reference.

The Commissioner’s role will not duplicate or override the important statutory responsibilities of other jurisdictions, such as those relating to the planning and approval of wind farms, large scale solar farms, storage facilities and new major transmission projects.

The Commissioner is to draw on the work of the Independent Scientific Committee on Wind Turbines.

In 2018, the role of the Commissioner was extended for a period of three years, until October 2021. The role will be re-evaluated by the Australian Government prior to that date.

Our policies

The Office receives and handles complaints in accordance with our Complaints Handling Policy and Information Handling Policy.